Refund and Returns Policy

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- Terrace Floor TilesExplore latest Collection of Terrace Floor Tiles Pattern and Design in Different Textures and Finishes from Matt to Stone Finish and Create Magical Terrace Design and Make Them Perfect Place for Sit Out
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Return Policy

Regarding Samples

All the samples ordered by the customer would be payable and non-refundable.

Regarding Orders Delivered to Customer

Goods Once Delivered cannot be returned or exchanged, please read our damage policy for further clarification of returns of goods in damage conditions.
Since Tiles and Stone are fragile goods and prone to damage during Transit. Please read our damage policy for further clarification of returns of goods in damage conditions.
Slight Variation in Color Shade, Surface Textures and Finish will come in Manufacturing Batches as Compared to Samples Selected while placing order. It is always recommended to visit our Order Policy Section before placing Order.
If a return is approved, we will provide instructions on how to return the item. You will be responsible for the shipping costs associated with returning the item, unless it is a result of our error or a defective product from our end as per our damage policy
Please ensure that the returned item is securely packaged to prevent any further damage during transit.
Please note that this exchange policy is subject to change without prior notice. We recommend reviewing this policy before making any purchase on our website. For any further questions or concerns regarding our policy, please contact our customer support team.

Refund Policy

If any Refund has been promised by Artimozz against any order placed or against any cancelled order or good returned, that refund will be processed within 7 to 10 Business Working days as per detail provided to us by Customer
Further Our team will assess the situation and may request additional information or evidence to process your refund request

Exchange Policy

If a return or exchange is approved by our team, we will provide instructions on how to return the item.
You will be responsible for the shipping costs associated with returning the item, unless it is a result of our error or a defective product from our end as per our damage policy
Please ensure that the returned item is securely packaged to prevent any further damage during transit.
Please note that this exchange policy is subject to change without prior notice. We recommend reviewing this policy before making any purchase on our website. For any further questions or concerns regarding our policy, please contact our customer support team.

We do not guarantee replacement, refund, or compensation unless the issue clearly meets our internal damage policy criteria and timeline. Please Read our Damage policy before placing order

Please Contact us for further communication on return and refund as per our policy via call or email given on our website

367, Ghitorni 100 Foot Lane MG Road Near Metro Pillar No 115, New Delhi, IN 110030

10:00 AM – 7.00 PM
Monday – Saturday

Phone: +91 9811994432
Email: artimozz.delhi@gmail.com

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